Supervised Contact Training

Supervised Contact Training for Aotearoa

Training for safe, child-centred supervised contact

Kia ora and welcome. We offer online training for the people who provide and supervise contact between tamariki and their parents and whānau. Choose the training that fits your role, and work through it at your own pace.

Whether you are a new provider wanting to understand what it means to deliver quality supervised contact, an established provider updating your practice in line with the Quality Practice Framework, or an organisation needing training for your supervisors, these courses are designed to meet your needs. They are built around the Ministry of Justice’s requirements for supervised contact in Aotearoa New Zealand, and they keep the child at the centre of everything.

Our training has two strands. Provider training is for the organisations and staff who run supervised contact services. Supervisor training is for the people who supervise contact sessions with children and families.

Choose your training

What is supervised contact?

Supervised contact is when a child spends time with a parent, or another person, in a safe place with a supervisor present. The supervisor stays close by, stays neutral and can step in if needed, so the child can keep a relationship with that person while staying safe.

The Family Court can order supervised contact when it makes a Parenting Order and isn’t satisfied the child would be safe without it. This might be because of allegations of abuse, a Protection Order, or a child reconnecting with a parent or whānau member after a long time apart. Families can also arrange supervised contact privately.

Who supervisesA professional supervisor from a supervised contact provider, or a person the Judge approves, such as a whānau member.
How it worksProviders set clear rules for arrival and departure times, session length and conduct. Sessions happen somewhere the child feels comfortable.
Reporting to the CourtWhen the Court pays for supervision, the provider reports after eight sessions or three months, whichever comes first.
How long it lastsCourt-ordered supervised contact continues until the Court decides it can end, and arrangements can be reviewed at any time.

Ministry of Justice, Understand supervised contact.