Welcome to the Supervisor Contact Workshop, a training programme for professionals and community members supporting families in Aotearoa. It gives you the skills and knowledge to run safe, positive, child-centred supervised contact sessions.
The workshop is designed around the principles of the Ministry of Justice’s Quality Practice Framework: Supervised Contact (2025): supervised contact should be safe for children, responsive to each child’s age, stage and developmental needs, and respectful, non-judgemental and empowering for families.
Modules
- Introduction: what supervised contact is
- Te Tiriti o Waitangi
- Cultural diversity
- Children’s rights and the law
- Trauma-informed care
- Child development
- The supervisor
- Neutrality
- Know the risks
- The session
- Observation and reporting
- Recognising and responding to abuse
- Working in the community
How the workshop works
- Each module has learning outcomes, short lessons with interactive activities and scenarios, and a quiz.
- Quizzes have a pass mark of 80%, and you can retake them.
- Finish by leaving a review of the workshop.
Curriculum
- 13 Sections
- 25 Lessons
- 10 Weeks
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- Module 1: Introduction to supervised contact3 ItemsWhat supervised contact is, when it is used, who does what, and how it works.
- Module 2: Te Tiriti o Waitangi3 ItemsThe articles of Te Tiriti and the three Ps in everyday supervised contact.
- Module 3: Cultural diversity3 ItemsCultural competence and culturally responsive supervision.
- Module 4: Children's rights and the law3 ItemsUNCROC and the New Zealand law behind supervised contact.
- Module 5: Trauma-informed care3 ItemsTrauma-informed principles and small, predictable actions that help children feel safe.
- Module 6: Child development2 ItemsWhat children need at each age, and behaviour as communication.
- Module 7: The supervisor3 ItemsThe supervisor's role, responsibilities, code of conduct and de-escalation.
- Module 8: Neutrality3 ItemsStaying impartial, transference and assertive communication.
- Module 9: Know the risks3 ItemsHigh-risk cases and when to intervene or stop a session.
- Module 10: The session3 ItemsFrom pick-up to drop-off: parenting, toileting and the rules of contact.
- Module 11: Observation and reporting2 ItemsRecording observations, the observation form and who gets reports.
- Module 12: Recognising and responding to abuse5 ItemsTypes of abuse, responding to a child, reporting, and coercive control.
- Module 13: Working in the community3 ItemsCommunity and home visits, and finishing the workshop.
Instructor
